Submit a FASS Service Request (FSR)
FASS is pleased to assist you with all of your business, HR, and Payroll needs. Please submit your FSR through the FASS Service Experience Portal linked below:
Your Guide to the TDX Transition
How FASS is moving from Smartsheet to TeamDynamix (TDX)
Beginning Tuesday, July 21, FASS is retiring the BOSS Smartsheet intake form. FASS Service Requests (FSRs) will now be submitted through TDX for all business operations and HR services, with the exception of Travel, which will migrate by the end of summer. Bookmark this workspace for your one-stop resource for submission links, team contacts, budget approver details, and quick-reference guides.
What's Changing
Smartsheet BOSS forms and Dynamic Views are being retired, including:
♦ BOSS forms for accounting transactions and general inquiries
♦ HR request forms (coming soon) - please continue to submit requests through email to fass@uoregon.edu
♦ Requestor and Approval Dynamic Views in Smartsheet
♦ BOSS forms for accounting transactions and general inquiries
♦ HR request forms (coming soon) - please continue to submit requests through email to fass@uoregon.edu
♦ Requestor and Approval Dynamic Views in Smartsheet
Key Differences from Smartsheet
Form fields keep the same names, and budget approvers still receive an email and portal to access their rows. A few things will look different:
♦ Requests can't be edited after submission, similar to Jira. Leave a comment for any edits or updates needed
♦ More fields are visible up front, and all communication and updates live in one place
♦ Requests can't be edited after submission, similar to Jira. Leave a comment for any edits or updates needed
♦ More fields are visible up front, and all communication and updates live in one place
What's Changing
All current processes outside of Smartsheet continue as-is:
♦ AiM
♦ Concur
♦ Contract Tracker
♦ Other separate processes that don't run through Smartsheet.
♦ AiM
♦ Concur
♦ Contract Tracker
♦ Other separate processes that don't run through Smartsheet.
What's Changing
Trainings run throughout July and August to walk through TDX and review processes.
♦ Sign up for training HERE
Regular Office Hours will also be offered now through the end of August
♦ Drop in on TEAMS between 10 - 11 AM Tuesdays and Thursdays to ask questions or listen in
Not able to attend a training? Access our How-To Guides on submitting FASS Service Requests and FSR Budget Approvals.
♦ How To Submit A FASS Service Request and Navigate the Portal
♦ How To Review and Approve an FSR as a Budget Approver
♦ Sign up for training HERE
Regular Office Hours will also be offered now through the end of August
♦ Drop in on TEAMS between 10 - 11 AM Tuesdays and Thursdays to ask questions or listen in
Not able to attend a training? Access our How-To Guides on submitting FASS Service Requests and FSR Budget Approvals.
♦ How To Submit A FASS Service Request and Navigate the Portal
♦ How To Review and Approve an FSR as a Budget Approver
Track Your Requests
To view all of your existing request tickets, click 'Ticket Requests' in the top navigation menu.
You must be signed in to your account to access your submitted tickets. Sign in with your Duck ID
You must be signed in to your account to access your submitted tickets. Sign in with your Duck ID
To view all of your request tickets that require budget approval, click 'My Approvals' in the top navigation menu.
You must be signed in to your account to access your approvals queue. Sign in with your Duck ID
You must be signed in to your account to access your approvals queue. Sign in with your Duck ID
If you have been designated the contact person, you can view all contracts and their details in this viewing matrix.
Don't forget to sign in with Microsoft if you're prompted to log in.
Don't forget to sign in with Microsoft if you're prompted to log in.
Financial Management
FY27 Financial Management Dashboard
Restricted Access
The FY27 Monthly Reports Dashboard offers unit-specific monthly reporting on labor and services & supplies budgets, actuals, forecasts, variances, and detailed transaction activity, including pending payments and contracts.
Helpful Resources
Training and Office Hours
FASS Service Requests (FSRs) will now be submitted through TDX for all business operations and HR services. Scheduled trainings and drop-in office hours will be provided now through the end of August to answer all your TDX questions.
Trainings run throughout July and August to walk through TDX and review processes.
♦ Sign up for training HERE
Regular Office Hours will also be offered now through the end of August
♦ Drop in on TEAMS between 10 - 11 AM Tuesdays and Thursdays to ask questions or listen in
Trainings run throughout July and August to walk through TDX and review processes.
♦ Sign up for training HERE
Regular Office Hours will also be offered now through the end of August
♦ Drop in on TEAMS between 10 - 11 AM Tuesdays and Thursdays to ask questions or listen in
FASS Service Request (FSR) How-To Guides
Access our How-To Guides on submitting FASS Service Requests, navigating the FASS Service Experience Portal, and FSR Budget Approvals.
♦ How To Submit A FASS Service Request and Navigate the Portal
♦ How To Review and Approve an FSR as a Budget Approver
♦ How To Submit A FASS Service Request and Navigate the Portal
♦ How To Review and Approve an FSR as a Budget Approver
FASS Ecosystem
Meet your service partners, the FASS Ecosystem is your go-to for who to contact for all your service needs.
Indexes and Budget Authorities
Find your department index and budget authorities in this spreadsheet.
Business Operations Quick Reference Guide
Not sure what service you need? Check out our helpful Business Operations user reference guide for request details.
HR & Payroll Quick Reference Guide
Not sure what service you need? Check out our helpful HR & Payroll user reference guide for request details.
Contact Us
Contact us for help with all your HR and Business Operations requests. If you are unsure what request to submit or have questions, the Service Team is here to help!
Phone
541-346-2455
Email