Submit a Request
Access the service portal to place a request, check on the status of your existing requests, and explore our knowledge base.
How to Submit a Request
- Select the FASS Service Portal button above.
- Log in using your Duck ID
- A General Request window will open
- Enter a title for the request in the Summary section
- Enter details of the request in the Description section
- Select a due date
- Attach any pertinent documentation
- Select the Create button when finished
- Email notifications will be sent when a ticket has been created, assigned, or an agent has responded to the request.
Access Department Workspace
Follow the link to your department's workspace below. You will have access to the Business Operations Smartsheet System (BOSS) to submit an expense, purchase, accounts payable, etc. request for your department. For all other requests or if you have questions about the department workspace, please submit a request through the FASS Service Portal above.
President's Units
Vice President and General Counsel Units
Self-Help Resources
Search the Shared Services Knowledge Bases for how-to articles, unit-specific services, forms, and much more. All of our customer-facing and internal procedures are available in one easy to navigate space. For more information, visit the Knowledge Base page.