In his current role as the Associate Vice President of Administrative Services, Jon oversees multiple Shared Services teams across the University of Oregon. In 2016 Jon oversaw the creation of the first full shared service unit at the University of Oregon, Finance and Administration Shared Services (FASS).in 2023, The Administrative Services team was created, tying together multiple shared business hubs across campus into one team for greater efficiencies in process and strategic management.Administrative services focuses on Business and Human Resource department level strategic and logistical support, meeting the daily needs of departments and tying their daily work to the broader institutional strategies and goals. He has more than 17 years of experience managing higher education operations, with previous stops at the University of Iowa, Kirkwood Community College and Portland Community College. Jon received his undergraduate degree with a focus in entrepreneurial management from the University of Notre Dame and his MBA with a focus in finance from the University of Iowa.
Lisa Howard is the Director of Finance at Administration Shared Services (FASS) at the University of Oregon, where she leads teams responsible for providing human resources, payroll, purchasing, contracting, logistics, travel, accounting, and strategic finance support to over 25 campus departments. Lisa joined FASS in 2021 as Director of Business Operations, spearheading a process improvement initiative that facilitated the swift onboarding of 15 campus departments to FASS, more than doubling the number of units supported. Before her tenure with FASS, Lisa served as the Director of Finance and Administration for the Graduate School at UO. Prior to her time at the university, she was a partner in a consulting firm specializing in federal export controls. In that role, she collaborated with companies to establish compliance programs, implement process improvements, deliver training, and conduct audits. Lisa holds a Bachelor of Business Administration in Management Information Systems from Texas A&M University.
Natalie Hardy is a transformational leader with a deep passion for people and community. As a Senior Certified Human Resources professional, she has dedicated over 20 years of her career to cultivating environments where employees feel valued and empowered to thrive. Natalie’s energy and expertise have opened doors in diverse sectors, including higher education, state government, parks and recreation, Fortune 500 companies, and nonprofit organizations. A natural coach and connector, she has guided many professionals in identifying and pursuing their next professional steps.
Natalie currently serves as the Strategic Advisor for Talent and Engagement at the University of Oregon’s Administrative Services, leading executive recruitments while fostering inclusive and welcoming spaces where all employees and partners feel a true sense of belonging.
Natalie’s commitment to excellence and drive to create meaningful change through compassion is at the core of her leadership. She is committed to embodying the spirit of Maya Angelou’s words: “People will forget what you said, people will forget what you did, but people will never forget how you made them feel.”
