Attention - USS Supported Units
User Support Services (USS), established through the Transform IT program, centralizes IT support to increase efficiency, reduce duplication, and deliver a consistent user experience across campus. Submit your desktop and other IT requests through the UO Service Portal linked below. If you're unsure about your department's IT support refer to the Getting Started with the UO Service Portal knowledge base article.
FASS IT Desktop Support
FASS IT provides desktop support to departments providing mission-critical functions:
◆ Safety and Risk (SRS) leadership and Emergency Operations Center (EOC) ◆
◆ Utilities & Energy (U&E) ◆
◆ University of Oregon Police Department (UOPD) ◆
◆ Finance and Administration Shared Services (FASS) ◆
◆ Utilities & Energy (U&E) ◆
◆ University of Oregon Police Department (UOPD) ◆
◆ Finance and Administration Shared Services (FASS) ◆
If you are in one of these units, you can submit a desktop support request through the FASS IT Service Portal linked below:
Meet Your Service Partners
Casey Ellis
Information Technology Consultant
Pedro Perez Perez
User & Application Support Consultant
Samuel Ellis
FASS IT Student Employee
Contact Us For Help With Your Desktop Support Requests
Service Portal
Submit a ticket and track its progress in the service portal.
Phone
541-346-2455
Email